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XCL Office and Commercial Sector

Resourcer, Huddersfield



Role Summary

  • To support the recruitment process by identifying quality and suitable candidates for permanent / temporary/ contract positions.
  • To develop ongoing effective recruitment campaigns.
  • To maximise use of job boards / social media and other available resources
  • To actively network with potential candidates through linkedin and social media in a professional manner.
  • To build and establish a good knowledge and understanding of client’s requirements and company culture to ensure good fit of candidates is always identified.
  • To place job ads on job boards.
  • To communicate with candidates and keep regular contact ongoing throughout recruitment process.
  • To identify sales lead through cv’s and candidate activity.

Reporting line:

  • Branch Manager

Close liaison with:

  • Senior Management
  • Recruitment Consultants
  • IT Contractors / Departments
  • Clients
  • Candidates


  • Candidate generation for all roles within branch/ team.
  • Maintain and keep all job boards, sites and social media up to date.
  • Keep regular and positive communication lines with candidates throughout recruitment process.
  • Following internal processes and adhering to compliance in line with company and industry standards.
  • Management of candidates and clients.
  • Attending any training courses internal or external as requested.

Key Competencies

  • Recruitment
  • Candidate communication/ management
  • Job Boards and social media expertise
  • Planning and Control
  • Self Development


Demonstrates the ability to identify, resource and effectively communicate with potential applicants.

Able to use creative and effective techniques and activities to resource candidates for current roles.

Portrays a confident and knowledgeable image during the recruitment process.

Recognises what a good candidates look like and is also able to reject unsuitable candidates.

Is confident and capable of conducting telephone and face to face interviews and always identifies objections and opportunities to build confidence with candidates and clients.

Identifies ALL opportunities within organisation whether in own sector and passes leads on.

Business Development

Recognises the business opportunities within role by broadening knowledge of the business and developing strong and confident working relationships, such that we become an agency of choice.

Builds confidence and credibility with candidates such that their experience of service is positive and recommend our services through either social media and/or word of mouth.

Provides an excellent service, responds to candidate and clients queries and requests in a timely manner. Displays a ‘can do’ attitude.

Planning and Control

Operates in a structured and controlled manner on a daily basis such that all tasks are achieved.

Can identify priority workloads and actions.

Can plan diary and daily activities such as sales, interviews, admin and meetings in an effective and structured manner.

Uses company systems and tools to record activities so that performance is documented and sales opportunities are not missed.

Deadlines and management requests are always achieved on time.


Always looks to expand and develop knowledge within sector and industry and uses access to tools, media and opportunities available.

Broadens knowledge of competitors business and service and always looks at ways of improving own service to stay ahead of the competition.

Uses social business networking sites to access business opportunities and candidate pool.

Demonstrates knowledge of industry legislation and compliance and always works to standards.

Uses company internal systems effectively.

Managing Candidates

Works to a robust selection process when matching for roles and is keen to identify candidate expectations and needs.

Ensures regular and effective communication with all candidates and workers.

Encourages and builds positive relationships such that candidates/ workers perceive us as an agency of choice.

Able to challenge and manage candidate / workers behaviours and always seeks to achieve a positive outcome.

Always responds to and deals with candidate / workers queries or concerns in a timely manner and delivers outcome or resolves issue. Keeps them informed of progress of any ongoing queries.

Self Development

Written communication is seen as structured, outcome focused and adds value such that the reader always understands and is motivated to take action.

Able to stand alone in terms of views, opinions and actions resulting in own views being heard at meetings or discussions.

Able to take appropriate action when needed and you demonstrate you are deemed as capable in performing role.

Displays the desire for innovation and creativity to achieve business aims and goals and is capable of sharing and delivering own ideas and projects.

Is able to a positive attitude to criticism and disappointment by being seen to bounce back with enthusiasm having grown in terms of learning and experience.

Works well with colleagues and always displays a positive attitude and seeks to support individuals when necessary.

Share knowledge and experience with less experienced colleagues.

Contributes to the overall business goals of the branch and the business by looking to deliver own targets and expectations as minimum.

Jodie Woodhead

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